






delete
Frequently Asked Questions
What is the process for customs clearance?
Our team handles all customs documentation and regulations on your behalf to ensure a smooth clearance process. We will guide you through any necessary paperwork and compliance requirements.
How do I manage customer inquiries?
Our user-friendly online inquiry management platform features a dedicated “Customer Service” section that can be effortlessly operated by you or by our team.
How long does shipping usually take?
Shipping times vary based on the destination, type of service, and cargo specifics. We provide estimated delivery times at the time of booking and keep you updated throughout the process
What should I do if my cargo is damaged or lost?
If your cargo is damaged or lost, please contact our customer service team immediately. We will initiate an investigation and assist you in filing a claim under our cargo insurance policy.
Can I obtain an itemized receipt for my purchase?
Yes, we arrange repairs for all types of trades and services. Contact our dedicated customer support team with your job details.
Need further assistance?
Unsure about something? Get in touch with us for a personalized consultation.